The University of Texas at Tyler

Reviews

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  this college is another Everest college that maybe closed down in the future. They lied to other students as well as myself about processing our financial aid. The financial aid departments lies to you about when they are going to process your loans and have you signing up for emergency loans while they create more lies. Workers share unauthorized information about students accounts such as their financial information. After I got tired of being lied to about my financial aid, I decided to withdraw. The loan companies received my enrollment data right after withdrawing from the university. There are other students information who shared experiences with me about their financial aid nightmare. They submit wrong enrollment dates to loan companies and ignore students plea to be withdrawn from the university. More than $30,000 worth of school loans were held, but instead used their own personal funds instead. I actually thought this was my money until I checked with Fafsa. When you accept the grants in the student loan portal, it is not your money. They lied to me about tuition No money came from financial aid, or the loan companies period. They repeatedly made up more lies saying that my address needs to be updated and more lies that comes by the day. When I was constantly checking my financial aid, the loans were still pending. When asked, I was told that my financial aid was processed and should be updated by Thursday. I checked back Thursday and was told my financial hasn't processed yet. These excuses went on from January until last week. The worst part of this is I completed my financial aid in October. A worker named Taber stated that they didn't receive it. I even completed the MPN and they claim they didn't receive it. I even completed the exit counseling numerous of times . Neither was ever processed. I finally had enough because I was failing my classes without my books and decided to withdraw. A worker named Shelby has a complete attitude and kept this excuse ball rolling. I contacted this university again today 2/23/2018. Shelby, once again took my chat call. I asked Shelby when do the university report your enrollment status of withdrawal. Shelby proceeds to ask me " report this to who" I told Shelby that the university reported to the loan company that I was enrolled a few days ago and I am not. Even after several attempts made to update my enrollment status because I am withdrawn. Shelby proceeds to say" again, who was this reported to". They also lied to me about the tuition costs saying that tuition is low and that they have a limit to how much they can fund me. I was only awarded $8,000 something dollars, but only owed $2,000 something dollars. I have exhausted all my efforts with this college. I even received an email from Elizabeth Lucas stating " After reviewing your financial aid information, I noticed that your loans have not disbursed. The reason they have not disbursed is because you do not have an active address on file. Please update your home address on your MyUTTyler account. Once it has been updated please let me know and I can disburse your aid." This is all I kept receiving from different individuals. I was going back and forth about withdrawing, but I am glad I followed through with this or I wouldn't have found out all of this. After speaking with Shelby 2/23/2018, I contacted the registrar office. I was caller number one and it took them forever to answer the phone!!! once on the phone I stated my student ID number and question. I asked the lady how long would it be for the university to update my enrollment status and she decides to copy Shelby answer "it usually takes about 30 days for the system to catch up". She didn't even bother to look at my account or try to help! I updated my address several times and still nothing! ITS BEEN ALL LIES AND A MERRY GO ROUND! IT DIDN'T TAKE YOU THIRTY DAYS TO REPORT TWO FALSE DATES FOR ENROLLMENT TO THE LOAN COMPANIES! THANK GOD FOR DEPARTMENT OF EDUCATION AND FED LOANS BECAUSE I DON'T HAVE TO LIST THIS CROOKED COLLEGE AS ENROLLMENT!
  By Aaron Greylee, January 09, 2018
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  I was planning on going to this school to get a masters degree and probably a doctorate in mathematics, but after speaking to advisor Dr. Davis from the department of mathematics I changed my mind. I asked for a simple transfer plan catalog and he said there was no such thing. Then I asked him if he could review my transcript to make sure all the credits were transferable and he replied ”sure! considering the fact that you have an AS degree from a college from Texas we should be able to transfer all the credits, but I will review it and email you which classes you should take when you start your first semester here”. Four days later he didn’t send me anything, and he had the right email address. Then I spoke to him again and he said he did receive my transcript. And I haven’t received anything yet, and I found the transfer plan catalog! a couple of my classes are not transferable. This school is just like a dealership they just want your money and don’t care about your credits! “ And yes, one team member can mess up the entire team”
  By Juan Garza, December 11, 2017

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